PRIVACY POLICY
1. Overview
Castle Auto Glass Inc. (“Castle Auto Glass,” “we,” “us,”
and “our”) respects your privacy and is committed to protecting it through
compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy
describes how we collect and use your Personal Information when you visit our
website at https://www.castlewindshieldreplacement.com/ or otherwise use
the Platform as described further in the Terms of Service, and that you may
provide in electronic messages to Castle Auto Glass.
Please read this Privacy Policy to understand our policies
and practices regarding your Personal Information and how we will handle it. If
you do not agree with our policies and practices, do not use the
Platform. By accessing or using the Platform, you agree and consent to
this Privacy Policy.
Castle Auto Glass may change this Privacy Policy at any
time, at its discretion. Your continued use of the Platform after we make
changes is deemed to be acceptance of and consent to those changes, so please
check the Privacy Policy periodically for updates.
This Privacy Policy is subject to and governed by the Castle
Auto Glass Terms of Service. The Services are part of the Platform and are
described further in the Terms of Service.
2. The Types of Information That Castle Auto Glass Collects
About You and How Castle Auto Glass Collects Information About You
Castle Auto Glass may collect two types of information from
you when you visit the Platform: Personal Information and Non-Personal
Information (collectively “Information”).
- “Personal Information” refers to
data by which you may be personally identified, such as name, email
address, employer, job title and department, and telephone number.
- “Non-Personal Information” means
data that is about you, but does not identify you specifically. If you do
nothing during your visit to our Platform but browse, read pages, or view
content, we will gather and store Information about your visit that does
not identify you personally.
We collect Information:
- Directly from you when you
provide it to us. When you subscribe to a
newsletter, create an account, make a purchase or request information from
Castle Auto Glass, we will ask for things like your name, contact,
billing, shipping and communication information, and account ID or
credentials in order to fulfill your request. If you set up an appointment
with us through the Platform, attend a trade show or event, or otherwise
contact us, you may also voluntarily provide similar information. If
you submit any Personal Information about other people to us or to our
service providers, you are responsible for making sure that you have the
authority to do so and to allow us to use their Personal Information in
accordance with this Privacy Policy (for example, by You asking for their
consent).
- Automatically as you navigate
through the Platform or during the time in which you utilize our Services. We collect information about how you
interact with the Platform through the use of cookies, pixel tags, and
similar technologies.
How Castle Auto Glass Uses Personal
Information It Collects About You and the Purposes for the Collection and Use
We use Personal Information that we collect about you or
that you provide to us for the following purposes:
- For Functionality and Development
of the Platform and Castle Auto Glass Services. We use information to provide, offer, and
personalize the Platform and other Castle Auto Glass Services provided to
you. Some information, like your IP address, is used to communicate
with your device to provide network connectivity, measure usage levels of
the Platform, diagnose server problems and provide security
features. Other business purposes that depend on use of your
information include data analysis related to testing, modifying, improving
or developing new products, services and technologies, and to identify
trends. We use cookies to make our websites and the Platform
operate, work more efficiently, and provide analytic information.
Technologies similar to cookies, such as pixel tags are also used in
connection with the Platform.
- For Customer Support, Platform
Updating and Reporting. The Platform may use information to provide Castle Auto Glass
with updates and reports, and to check that the Platform is working
properly. Update functions may automatically check your system to
see whether files need to be refreshed, updated, or modernized, in order
to provide you with the up-to-date security, versions, features, options
and controls associated with your systems or devices. We rely on
information to analyze performance and improve and maintain the
Platform. We also rely on Personal Information you provide to us to
provide you with customer support for the Platform and other Castle Auto
Glass Services, and to verify eligibility for promotional offers.
- For Business Operations. We use information to operate our business;
for example, to perform accounting, auditing, billing, reconciliation, and
collection activities. Other business purposes that depend on use of your
Personal Information include crime or fraud monitoring and prevention,
protecting our legal rights, and performing contractual obligations.
We also use Personal Information to contact you to advertise, market and
sell Castle Auto Glass Services in accordance with your communications
preferences.
- To Communicate. We use contact information to send messages;
to provide Castle Auto Glass Services; to respond to customer service
requests; to provide alerts such as security updates or changes in our
policies or about subscriptions that are ending; and to send marketing or
informational materials like newsletters or white papers, in accordance
with your communication preferences. We occasionally conduct surveys,
or do focused research or studies which may require you to voluntarily
share Personal Information in order to participate. These activities
typically have additional notices that provide more information about the
use of your Personal Information and to which you may be asked to consent.
- For Advertising and Marketing. We may use Personal Information collected
from you, combined with information about what advertisements you viewed
and other information we collect, to enable us to provide personalized
content and to study the effectiveness of advertising and marketing
campaigns. You may choose whether to allow or deny uses or sharing
of your device’s location by changing your device settings, but if you
choose to deny such uses or sharing, we may not be able to provide you
with certain personalized Castle Auto Glass Services and content on the
Platform.
- For Statistical Purposes to
Improve the Platform. We may compile Platform statistics into traffic reports, which
help Castle Auto Glass understand, anticipate, and respond to user
needs. If we learn, for example, of heightened interest in certain
aspects of the Castle Auto Glass Platform, we are likely to highlight that
information on the Platform home page. This Information helps us create a
better overall experience for Platform users.
RETENTION OF YOUR PERSONAL INFORMATION: We will only retain your
Personal Information for as long as reasonably necessary to fulfill the
purposes we collected it for, including for the purposes of satisfying any
legal, regulatory, tax, accounting or reporting requirements and for other
purposes described in this Privacy Policy. We may retain your Personal
Information for a longer period in the event of a complaint or if we reasonably
believe there is a prospect of litigation in respect to our relationship with
you.
To determine the appropriate retention period for Personal
Information, we consider the amount, nature and sensitivity of the Personal
Information, the potential risk of harm from unauthorized use or disclosure of
your Personal Information, the purposes for which we process your Personal
Information and whether we can achieve those purposes through other means, and
the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances you can ask us to delete your data: see “YOUR LEGAL RIGHTS”
below for further information. And in some circumstances we will
anonymize your Personal Information (so that it can no longer be associated
with you) for research or statistical purposes, in which case we may use this
information indefinitely without further notice to you.
4. How Castle Auto Glass Protects Your Information
The Platform is designed to provide reasonable and
appropriate administrative, technical and organizational security measures to
protect your Personal Information against risks such as temporary or permanent
loss, destruction, and unauthorized or unlawful access, alteration, use or
disclosure. We require our suppliers and vendors to apply similar
protections when they access or use Personal Information that we share with
them. Users of the Platform must also do their part in protecting the
data, systems, networks, and service they are utilizing. No technology,
data transmission or system can be guaranteed to be 100% secure. If you
have reason to believe that your interaction with us is no longer secure (for
example, if you feel that your password to any Castle Auto Glass account has
been compromised), please immediately notify us by contacting us here https://terryjamesphotography.com/contact-us
18. How To Contact Us About This
Privacy Policy
To ask questions about this Privacy
Policy and our privacy practices, contact us at
jaclyn@terryjamesphotography.com or by our website https://terryjamesphotography.com/contact-us